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Bogotá Service Protocol

Curated Cleaning,
Documented Results.

We don't just clean; we execute a verified protocol. From weekly maintenance to post-construction resets, every tier is defined by a physical checklist—signed by our team lead and verified by you.

Service Matrix at a Glance

Time-on-Task 2h / 4h / 6h+
Checklist Points 25 / 50 / 85+
Team Size 1 / 2 / 3-4
Tools Intensity Standard / Pro / Industrial

*Tiers are defined by depth, not just room count. View "The ShineMode Standard" below for protocol details.

The ShineMode Standard: A Protocol for Modern Spaces

Our service is defined by a rigorous 50-point checklist, verified by supervisors, ensuring no corner is overlooked. This isn't a vague promise; it's a documented protocol. We operate on a "Bring Your Own Supplies" (BYOS) eco-friendly model, utilizing hospital-grade, non-toxic solutions that are safe for pets and children.

The "ShineMode Standard" distinguishes "Deep Clean" vs. "Maintenance" by time-on-tool and chemical intensity, not just room count. We explicitly avoid rush jobs by capping daily appointments per team to guarantee duration fidelity. Client-side verification is standard; we provide a post-service walkthrough to highlight the transformation.

"The 50-point checklist covers 15 specific zones in a standard living room alone—from baseboards wiped to outlet covers sanitized."

ShineMode cleaning caddy with organized tools and checklist
Documentary View: Tools of the Trade
Floor Plan Overlay
Baseboards
Under Sofa
Light Fixtures
Annotated Coverage: Specific zones targeted in the 50-point protocol.

Residential Tiers

Surface Refresh

Maintenance

Dusting, vacuuming, mopping, kitchen/bath wipe-down. Ideal for consistent upkeep. Budget-friendly but requires scheduling.

Deep Clean

New Clients

Appliance interiors, grout scrubbing, window sills, baseboards. Recommended starting point if no service in 3+ months.

Full Reset

Move-in/Out

Inside cabinets, wall spot-cleaning, full interior windows. Includes cleaning behind appliances if movable by two people.

Specialized tools for Full Reset service
Specialized tools for the Full Reset tier.

Commercial Protocols

Tier A: Daily Maintenance

  • Trash removal & restroom restocking
  • Off-hours service (Post-6 PM)
  • Background-checked teams

Tier B: Weekly Detail

  • Includes desk wiping & glass cleaning
  • Electrostatic disinfection available
  • Security: Master code held by supervisor only
After-hours commercial cleaning
After-Hours Security Protocol

Specialty Services

High-impact, one-off services for specific pain points. These require lead time and specialized equipment.

Post-construction cleanup transformation

Post-Construction

Fine dust removal, paint speckle elimination. 48h lead time. No hazardous materials.

Airbnb turnover service essentials

Airbnb Turnover

Includes linen management (wash/dry/fold) and standardized photo verification. Higher price point for coordination.

Deep Appliance

Interior oven degreasing, refrigerator defrost/sanitization, dishwasher filter cleaning.

Decision Guide: Trade-offs & Recommendations

Real constraints for real spaces. No fake stars, no vague promises.

Speed vs. Depth
Surface Refresh Fast execution, budget friendly. Best for weekly upkeep if you keep things tidy.
Deep Clean Slower, higher intensity. Required if buildup is visible.
Eco vs. Strong
Eco-Standard Non-toxic, pet-safe. Drying time may be longer.
Industrial (B2B) Stronger degreasers. For commercial heavy traffic only.
Scenario: The 7 AM Meeting

A startup office in Chapinero has an all-hands meeting at 7:00 AM. They book a Tier B "Weekly Detail" for 5:30 AM start. The team arrives via access code, works silently, and vacates by 6:45 AM. The reception desk is wiped, restrooms sanitized, and floors mopped. Zero disruption.

Glossary: Our Take

Deep Clean

Not just scrubbing. We avoid bleach and use oxygen-based solutions. The focus is on grout lines and appliance interiors.

Turnover

A 4-hour window between guest checkout and new check-in. Requires military precision and linen management.

Reset

Restoring a space to "handover condition." Includes inside cabinets and behind movable appliances.

BYOS

Bring Your Own Supplies. We use hospital-grade, non-toxic eco-products provided by us.

Verification

The post-service walkthrough. You check the 50-point list; we sign it off only with your approval.

Ready to see the protocol in action?

Book a visit. We'll send a supervisor to assess your space and recommend the right tier.

Start Your Booking
Carrera 15 #118-45 Oficina 219, Bogotá | +57 311 512 8938